Resource Center of Dallas, Texas

Since 1983, Resource Center has provided programs of interest to LGBT individuals and critical assistance to people affected by HIV/AIDS. HIV services are provided in accordance with the federal Ryan White HIV/AIDS Treatment Extension Act to people with a diagnosis of HIV/AIDS who have income under 300% of the Federal Poverty Level and reside in the agency’s service area.

Services are provided regardless of age, race, color, religion, gender, gender identity or expression, national origin, disability, political affiliation, sexual orientation, or inability to pay.

HIV services provided by Resource Center include:

case management
medical case management
food pantry
hot meals
health insurance premium and medication co-pay assistance
oral health care
empowerment and support groups

In order to establish eligibility for Resource Center HIV services, all potential clients must complete an intake session.

All clients wishing to access Resource Center's HIV services for the first time must establish eligibility at the Client Services office. Client eligibility must be renewed semi-annually (every six months.) Client Intake, schedule an appointment by calling 214-528-0144.

You may download the Statement of No Income Form and Supporter's Statement. You may print the forms, fill them out before your intake, and bring them with you, if you choose.

Call 866-657-2437 for more information.

Services provided :

  • help pay for healthcare
  • food pantry
  • dental care
  • medical care
  • hiv treatment
  • navigating the system
  • support network
  • one-on-one support
  • meals

Appointments :

You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call (214) 760-9718 to book your appointment.

Address :

3116 Commerce St, SUITE C,
Dallas, TX 75226.
Get Directions

Hours Of Operations :

  • Mon: 08:00 AM - 05:00 PM
  • Tues: 08:00 AM - 05:00 PM
  • Wed: 08:00 AM - 05:00 PM
  • Thurs: 08:00 AM - 05:00 PM
  • Fri: 08:00 AM - 05:00 PM
  • Sat: Closed
  • Sun: Closed

Help Residents of Counties:

  • Collin
  • Cooke
  • Dallas
  • Denton
  • Ellis
  • Fannin
  • Grayson
  • Henderson
  • Hunt
  • Kaufman
  • Navarro
  • Rockwall

Appointments

You can privately and easily book your appointment online for select services 24/7.

For the full set of services, you can call (214) 760-9718 to book your appointment. Staff can also answer any questions you may have.

Tips for Visiting a Food Pantry

Show up early.

This is very important. This means you will be first in line and have a chance to get the items that are sought after and in limited quantities such as fresh produce, dairy and frozen food.

You don't usually need to show up hours ahead of time but coming at least an hour before is usually a good idea.

Remember all documentation.

Many food pantries require documentation to prove who you are, and in some cases, where you live.

This is to make sure people are not coming more than they are allowed or using fake names to do so. Call ahead of time to find out what documentation is needed.

It's just your photo ID and a piece of mail that verifies your address.

Use several food banks.

Using more than one food bank (when available) is smart because you may be able to get something at one that you may not get at another.

For instance, one may have a deal with a local gardener that gives them their extras. This may mean this food bank has more produce.

Eligible for other programs?

Ask your Department of Social Services office if you are eligible for other assistance programs to supplement your household’s food supply.

They can easily tell you if you can apply for WIC (Women and Infant Children), USDA Commodities or SNAP(Supplemental Nutrition Assistance Program) benefits.

Ask about extras.

If you have special needs for infants or special diets, the pantries may be able to assist you.

Many times, they can help with diapers, baby formula, baby food, personal hygiene products, and even special diet items like gluten free or sugar free foods.

Go on different days of the week.

Depending on the food pantry, they may be open only one or two days a week or they may be open all seven days. When you have a choice, going midweek is often best as it is less crowded.

Be polite to workers.

Nearly everyone at a food bank is a volunteer. Be polite to the workers there as they often deal with highly emotional situations.

FAQ(Frequently Asked Questions)

1. What is the difference between a food bank and a food pantry?

Independent community food pantries are self-governing and usually distribute food to their clients on a once-a-month basis. A food bank is the storehouse for millions of pounds of food and other products that go out to the community. A food pantry functions as the arms that reach out to that community directly.

2. What kind of food is at a food pantry?

Specifically, food banks often need items like:

  • Peanut butter
  • Canned soup
  • Canned fruit
  • Canned vegetables
  • Pasta
  • Canned beans
  • Canned stew
  • Canned fish

3. Who can go to food pantry?

At the majority of food pantries, eligibility is based on self-attested need. You do not need to have a referral, and income is not a factor to receive food.

4. What is the difference between a food pantry and a soup kitchen?

A food pantry provides three-day food packages to families that have a place to live, but not enough food. These packages are designed to provide nutritionally balanced meals. Soup kitchens serve individuals in need of a hot meal, the only meal of the day for many of them.

5. How does a food pantry work?

Food Banks acquire large donations of edible but unmarketable food from the food industry and distribute it to organizations that feed hungry people. Then they provide this food to family in a need.