Catholic Charities’ Family Assistance Program is designed to provide compassionate and caring services to individuals and families facing barriers to accessing “basic needs” including food, clothing, housing, health care and more. Our goal is to move families toward greater self-sufficiency begins with meeting these basic “human rights” thus allowing clients to work to achieve the life they envision.
Services we provide include:
- Health screenings and nutrition education
- Information and referral services
- Case management services
- Direct assistance with applying for mainstream benefits (i.e., SNAP)
- Limited financial assistance
- Advocacy in obtaining community resources
- Saturday food fairs (twice monthly, all welcome, no ID required)
For eligibility, the following are requirements to receive services:
- Must be 18 years of age or older
- Must have photo ID, proof of address, income verification and must fall within the HUD income guidelines
- Must have a vacate notice or eviction notice to qualify for rent/mortgage assistance. For mortgage assistance, must be at least two months in arrears. A letter from the mortgage company is required stating that the client is in arrears.
- Must have a cut-off notice for utility assistance.
- For Veteran program must provide DD-214
- For AIDS Ministry program must show current proof of HIV + status
- For the Villa, must be homeless and provide documentation of homeless status. Mothers with more than three children and older than the age of eight cannot be supported.
Services provided :
- food pantry
- health education
- checkup & test
- financial assistance
- government benefits
- understand government programs
- navigating the system
- help fill out forms
- one-on-one support
Appointments :
You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call (713) 227-9981 to book your appointment.
Address :
326 S Jensen Dr,
Houston, TX 77003.
Get Directions
Hours Of Operations :
- Mon: 08:00 AM - 05:00 PM
- Tues: 08:00 AM - 05:00 PM
- Wed: 08:00 AM - 05:00 PM
- Thurs: 08:00 AM - 05:00 PM
- Fri: 08:00 AM - 05:00 PM
- Sat: Closed
- Sun: Closed
Help Residents of Counties:
- Harris
- Galveston
Appointments
You can privately and easily book your appointment online for select services 24/7.
For the full set of services, you can call (713) 227-9981 to book your appointment. Staff can also answer any questions you may have.
Tips for Visiting a Food Pantry
Show up early.
This is very important. This means you will be first in line and have a chance to get the items that are sought after and in limited quantities such as fresh produce, dairy and frozen food.
You don't usually need to show up hours ahead of time but coming at least an hour before is usually a good idea.
Remember all documentation.
Many food pantries require documentation to prove who you are, and in some cases, where you live.
This is to make sure people are not coming more than they are allowed or using fake names to do so. Call ahead of time to find out what documentation is needed.
It's just your photo ID and a piece of mail that verifies your address.
Use several food banks.
Using more than one food bank (when available) is smart because you may be able to get something at one that you may not get at another.
For instance, one may have a deal with a local gardener that gives them their extras. This may mean this food bank has more produce.
Eligible for other programs?
Ask your Department of Social Services office if you are eligible for other assistance programs to supplement your household’s food supply.
They can easily tell you if you can apply for WIC (Women and Infant Children), USDA Commodities or SNAP(Supplemental Nutrition Assistance Program) benefits.
Ask about extras.
If you have special needs for infants or special diets, the pantries may be able to assist you.
Many times, they can help with diapers, baby formula, baby food, personal hygiene products, and even special diet items like gluten free or sugar free foods.
Go on different days of the week.
Depending on the food pantry, they may be open only one or two days a week or they may be open all seven days. When you have a choice, going midweek is often best as it is less crowded.
Be polite to workers.
Nearly everyone at a food bank is a volunteer. Be polite to the workers there as they often deal with highly emotional situations.
FAQ(Frequently Asked Questions)
1. What is the difference between a food bank and a food pantry?
Independent community food pantries are self-governing and usually distribute food to their clients on a once-a-month basis. A food bank is the storehouse for millions of pounds of food and other products that go out to the community. A food pantry functions as the arms that reach out to that community directly.
2. What kind of food is at a food pantry?
Specifically, food banks often need items like:
- Peanut butter
- Canned soup
- Canned fruit
- Canned vegetables
- Pasta
- Canned beans
- Canned stew
- Canned fish
3. Who can go to food pantry?
At the majority of food pantries, eligibility is based on self-attested need. You do not need to have a referral, and income is not a factor to receive food.
4. What is the difference between a food pantry and a soup kitchen?
A food pantry provides three-day food packages to families that have a place to live, but not enough food. These packages are designed to provide nutritionally balanced meals. Soup kitchens serve individuals in need of a hot meal, the only meal of the day for many of them.
5. How does a food pantry work?
Food Banks acquire large donations of edible but unmarketable food from the food industry and distribute it to organizations that feed hungry people. Then they provide this food to family in a need.