André House - Soupline of Phoenix, Arizona

In 1984 at the beginning of André House, a small group of people gathered to share coffee, bread, and a bowl of soup. At first the soup was prepared outside on a makeshift table behind a house on Polk House. Each evening volunteers would bring a huge pot of soup to the train tracks in downtown Phoenix and feed as many as possible. A few things have changed in the 25 plus years, yet we remember that tradition as we prepare the Soupline meal at our Hospitality center each evening. At André House we work hard at creating a welcoming and personal atmosphere in the same way we would for a family dinner. The people we serve are truly our guests, our neighbors, and our friends. We have a large main dining room that accommodates ~150 guests and a smaller dining room for families and people with special needs. We start each meal from scratch. Fresh vegetables picked up from the food bank, fresh bread donated from a bakery, and 40 pounds of frozen ground beef serves as the base for most meals. We have experienced volunteers that come in each day to season the sauce and cook the beans. Each day we serve a fresh lettuce salad and many days we have a fresh fruit salad as well. Anywhere from 20-40 volunteers come each day to chop 50 pounds of onions, slice 1200 slices of bread, wash lots of dishes, and stir two 30 gallon pots. Soupline is the service André House is best known for. We serve six days a week (Saturday through Thursday 5:30 – 6:30 pm) to all who are hungry. Approximately 550 to 650 meals are served every night.

Services provided :

  • food pantry

Appointments :

You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call (602) 252-9023 to book your appointment.

Address :

213 S 11th Ave,
Phoenix, AZ 85007.
Get Directions

Hours Of Operations :

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Help Residents of Cities:

  • Phoenix

Help Residents of Counties:

  • Maricopa

Appointments

You can privately and easily book your appointment online for select services 24/7.

For the full set of services, you can call (602) 252-9023 to book your appointment. Staff can also answer any questions you may have.

Tips for Visiting a Food Pantry

Show up early.

This is very important. This means you will be first in line and have a chance to get the items that are sought after and in limited quantities such as fresh produce, dairy and frozen food.

You don't usually need to show up hours ahead of time but coming at least an hour before is usually a good idea.

Remember all documentation.

Many food pantries require documentation to prove who you are, and in some cases, where you live.

This is to make sure people are not coming more than they are allowed or using fake names to do so. Call ahead of time to find out what documentation is needed.

It's just your photo ID and a piece of mail that verifies your address.

Use several food banks.

Using more than one food bank (when available) is smart because you may be able to get something at one that you may not get at another.

For instance, one may have a deal with a local gardener that gives them their extras. This may mean this food bank has more produce.

Eligible for other programs?

Ask your Department of Social Services office if you are eligible for other assistance programs to supplement your household’s food supply.

They can easily tell you if you can apply for WIC (Women and Infant Children), USDA Commodities or SNAP(Supplemental Nutrition Assistance Program) benefits.

Ask about extras.

If you have special needs for infants or special diets, the pantries may be able to assist you.

Many times, they can help with diapers, baby formula, baby food, personal hygiene products, and even special diet items like gluten free or sugar free foods.

Go on different days of the week.

Depending on the food pantry, they may be open only one or two days a week or they may be open all seven days. When you have a choice, going midweek is often best as it is less crowded.

Be polite to workers.

Nearly everyone at a food bank is a volunteer. Be polite to the workers there as they often deal with highly emotional situations.

FAQ(Frequently Asked Questions)

1. What is the difference between a food bank and a food pantry?

Independent community food pantries are self-governing and usually distribute food to their clients on a once-a-month basis. A food bank is the storehouse for millions of pounds of food and other products that go out to the community. A food pantry functions as the arms that reach out to that community directly.

2. What kind of food is at a food pantry?

Specifically, food banks often need items like:

  • Peanut butter
  • Canned soup
  • Canned fruit
  • Canned vegetables
  • Pasta
  • Canned beans
  • Canned stew
  • Canned fish

3. Who can go to food pantry?

At the majority of food pantries, eligibility is based on self-attested need. You do not need to have a referral, and income is not a factor to receive food.

4. What is the difference between a food pantry and a soup kitchen?

A food pantry provides three-day food packages to families that have a place to live, but not enough food. These packages are designed to provide nutritionally balanced meals. Soup kitchens serve individuals in need of a hot meal, the only meal of the day for many of them.

5. How does a food pantry work?

Food Banks acquire large donations of edible but unmarketable food from the food industry and distribute it to organizations that feed hungry people. Then they provide this food to family in a need.